Beyond the ordinary

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Registration

REGISTRATION IS NOW OPEN

If you would like to register with MyMedicare and choose our clinic as your preferred medical centre, you can now register online or in person at our clinic.

You can start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app. Find our medical centre in the list of registered GP clinics in MyMedicare before you start. Our medical centre staff will then accept the registration in the MyMedicare system. For an easy guide, you can follow these steps to register. When registering online, if you cannot find our clinic in the list of medical centres that are registered with MyMedicare, please do not hesitate to contact our clinic for further assistance.

To register in person:

Visit our medical centre and fill out a registration form at reception. By signing the form, you are giving consent to our medical centre staff to register you in MyMedicare. Our practice staff will then complete the registration in the MyMedicare system for you.

What is MyMedicare?

MyMedicare is a new voluntary patient registration model that will provide some extra Medicare benefits to all patients who have a Medicare Card or Department of Veterans’ Affairs (DVA) Veteran card. You will only receive these additional benefits by registering your preferred clinic with Medicare.

Patients who have had two face-to-face consults with GPs in the clinic in the past 24 months can register for MyMedicare from 1 October 2023.

Make Premium Care Medical Centre  be your home clinic

Does it cost anything to register?

No, registration is free and optional.

How will it benefit me?

The goal of MyMedicare is to strengthen the relationship you have with your preferred doctor and medical centre. Attending the same clinic and seeing the same GPs for your medical appointments will allow your chosen doctor to provide you with better ongoing care. You can still attend other clinics, however, you will receive some extra benefits at your chosen clinic. If you want to choose Premium Care Medical Centre as your ‘home clinic’, you will need to register with MyMedicare, select our medical centre and choose your preferred GP. We welcome our current and past patients to choose us as their preferred home clinic.

Other benefits you will receive include:

  • All registered patients will have access to longer MBS-funded telehealth consultations (telephone calls) with GPs at your registered ‘home clinic’ (Levels C & D). This means you and your GP can have more in-depth conversations (over 20 minutes) about your health. Medicare will provide a larger rebate for these longer telehealth consults to help make it more affordable for you, but only at your registered home clinic.
  • From 1 November, the Australian Government is introducing a ‘Triple Bulk Billing’ incentive when GPs bulk bill to help subsidize the rising costs of health care. This incentive may also apply to longer MBS telehealth consultations (Levels C, D and E) with your GP at your registered home clinic.

These initial benefits for registered patients will be expanded by the Australian Government over time, so registering our medical centre as your preferred ‘home clinic’ is important.

Do I need to register?

No, registration is voluntary. You can choose not to register, but you will miss out on the extra Medicare benefits that you could be receiving by choosing our medical centre as your preferred ‘home clinic’.

When will registrations open and close?

All patients can register for MyMedicare from 1 October 2023. There is no close date or deadline to register.

Can I register with more than one clinic?

No, the goal of MyMedicare is to help strengthen the relationship you have with your preferred medical centre and doctor. Children are exempt from needing to have visited their GP twice in the past 24 months.

Do I need to register children?

Registration is optional for all patients. If you want to receive the MyMedicare benefits for your children, you will need to register each child with MyMedicare and choose their preferred clinic and GP.

A parent/guardian must register a child under 14 years and provide consent on their behalf. This will need to be completed at the practice via the paper form only.

Young people aged 14 to 17 years can register and provide consent without a parent/guardian. If a parent or guardian registers a minor aged between 14 and 17 years, the minor will need to tick a box declaring they have provided informed consent.

Am I “locked in” to a clinic once I register?

No. You can visit any medical centre or doctor you like; however, you will only receive the extra Medicare benefits at your chosen ‘home’ clinic. If you change your mind, you can also unregister at any time.

 

Anti Discriminatiory Policy

Under discrimination law, it is unlawful to treat a person less favourably on the basis of particular protected attributes such as a person’s sex, race, disability or age. Treating a person less favourably can include harassing or bullying a person. The law also has specific provisions relating to sexual harassment, racial hatred and disability harassment.

This practice does not discriminate on the basis of:

  • Race (including colour, nationality and ethnic origin)
  • Family status including marital status or responsibilities as a carer
  • Sexual orientation and lawful sexual activity
  • Age
  • Gender and gender identity
  • Physical features
  • Political opinions or activity
  • Religious beliefs or activity
  • Breastfeeding
  • Impairment including physical, intellectual or psychiatric
  • Pregnancy or potential pregnancy
  • Criminal record
  • Union membership or industrial activity, and/or
  • Personal association with a person with any of the above characteristics.

Any behaviour which is discriminatory is unacceptable in this practice. Discriminatory behaviour will lead to disciplinary action and may result in termination of employment or contract.

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Here’s something to keep in mind

1.Our Practice has ZERO TOLLERANCE

2.We say NO with Aggressive Patients.

3.Doctors have a right for not seeing patients due to some special circumstances

(Doctor shopping, Request Addicted drugs, Conflicts of interest…).

 

 

 

 

Patient rights

  1. Our practice respects the rights and needs of all patients. Procedure No patient is refused access to clinical assessment or medical treatment on the basis of gender, race, disability, Aboriginality, age, religion, ethnicity, beliefs, sexual preference or medical condition. Provisions are implemented to ensure patients with a disability can access our services. The practice identifies important/significant cultural groups within our practice including non-English speaking background patients, religious groups and those of Aboriginal and/or Torres Strait Islander background. We endeavour to continue to develop any strategies required to meet their needs. Our practice provides respectful care at all times and is mindful of our patients’ personal dignity. We have a plan in place to respectfully manage patients in distress. Visual and auditory privacy for patients is provided in the waiting room and during the consultation. The waiting room provides a television to assist patient auditory privacy. Each consulting and treatment room has a curtain around the examination bed for patient privacy, and the doors to the consulting rooms are closed for each consultation. Patient privacy and confidentiality is assured for consultations and in medical and accounts records, appointments, telephone calls and electronic media including computer information. Our practice does not leave patient information in any format in areas of the practice or surrounds that would allow unauthorised access. All members of our practice team sign a privacy agreement upon acceptance of work, and risk immediate dismissal should a breach of this agreement occur. Information no longer required that contains any reference to patients, including diagnosis reports, specialist letters, accounts etc. is securely disposed of via shredding. Patients have a right to access their personal health information and may request to view their record or obtain a copy. Our privacy policy for the management of health information is displayed in the waiting room and also on the practice information sheet and practice website, and is readily presented to anyone who asks. This policy includes information about the type of information and data this practice collects, how we collect it, use it and protect it, and to whom we may disclose it to Patients have the right to refuse any treatment, advice or procedure. Our general practitioners discuss all aspects of treatment and will offer alternatives should a patient seek another medical opinion. For ongoing management of patients should they leave the area, our general practitioners will ask for the forwarding practitioner/practice address and facilitate a transfer of health information. A copy of the patient’s health record or health summary will be sent directly to the new location via patient pickup, facsimile and registered post.
  2. This practice acknowledges a patient’s right to complain. We provide mechanisms to ensure that this feedback, as well as positive comments and suggestions, are freely received and implemented where possible. Patients are provided with sufficient information about the purpose, importance, benefits, risks and possible costs associated with proposed investigations, referrals or treatments to enable patients to make informed decisions about their health. Patients are provided with adequate information about our practice to facilitate access to care including our arrangements for care outside our normal opening hours. Our practice participates in Medical student trainning program and regularly has medical students on-site; patients are advised of this with a notice in the waiting room. If undergraduate students are on practice placement and observe patient consultations, the patient is asked for their prior consent to the presence of this third party and this consent is documented in their health record. Patient consent is also sought for participation in our health reminder systems and any research projects we may participate in. Patients are advised that any prior consent given can be withdrawn at any time.